Services

Our Services

— Employee Assistance

  • Financial assistance
  • Transportation
  • Professional certification upgrades
  • Other concerns unique to the person

— Case Management

  • School concerns
  • Family counseling
  • Social and cultural support

— Legal Advocacy

  • Immigration
  • International law
  • Police and courts
  • Contracts
  • Justice at Work programs

— Housing

  • Housing referrals
  • Tenant advocacy

A help to those who need it

Many Somalis in Brent are facing cultural and language

barriers that cause difficulties in obtaining both employment and education.

Youth Initiative

The ACG strongly targets programs for our youth because they are the future. It is very important to teach immigrants and especially refugee children the tools they need to integrate into British society. We seek to provide youth with positive British values, while emphasizing the importance of retaining their identity and integrating it with their new British identities. Overall we help youth increase their self-determination and confidence, while helping students overcome language, culture and psychological barriers that may hinder their success in academics.

What We Do

01.

— Case Management

ACG has a case manager on site for all clients to ensure information is recorded, filed and kept confidential. Cases vary between our legal, housing and employment services. Case managers coordinate with families in need to provide one point of contact to facilitate successful resolution to problem(s) and/or to link to services sought by the person or family. Connections are made to ACG and other nonprofit agency programs. Examples include ESL courses, referral to medical services (facilitate appointments), social service referrals, youth enrollment in school and after school programs, housing referrals and assistance, legal aid referrals and more.

02.

— Employment Assistance

Many Somalis have trouble finding work due to cultural and language barriers. In response we have offered classes focused on job search techniques, basic computer skills, resume writing and proper interview etiquette to improve the chances of securing a job. We also strive to educate and encourage community members to create more jobs through small business. We believe that entrepreneurship will not only increase the spending power of the Somali community, but also create jobs in Brent and improve the local economy. We believe that through job training seminars and vocational training in areas such as business and healthcare, Somalis can give back to the community while they work to attain their dreams.

03.

— Housing

Due to the cultural and language barriers that many immigrants and refugees have upon coming to the United Kingdom or a new community, we provide our clients with assistance in searching for housing and filling out the necessary paperwork. Overcrowding has become an epidemic, and as a result there has been a high volume of eviction and misunderstanding. With language barriers and a lack of understanding of the system, there have been complaints about fair housing practices and mistreatment of Somali immigrants, in addition to allegations of abuse and corruption. ACG endeavors to assist with these situations.

04.

— Legal Advocacy

With all of the legal procedures required to become a U.K. citizen, we assist many clients with this process, especially those who want to transition from refugee to U.K. citizen. We also work to ensure that the legal rights of our clients are being upheld while residing in the Brent area.

Challenges

Many Somalis in Brent are facing cultural and language barriers that cause difficulties in obtaining both employment and education. Some Somali youth have low academic achievement due to their and their parents’ lack of education in Somalia. Many youth come to the United Kingdom with illiterate parents and a 3rd grade education, if any at all. Many refugee families who lack English language skills are unfamiliar with the education system. They look to the staff and volunteers of ACG to help with school enrollment, after-school tutoring and mentoring for their children. 

Above average school drop-out and unemployment rates exist among Somali youth 17, 18, 19 and older who were not formally educated in war-torn Somalia or neighboring refugee camps. In the U.K., many are placed in grades with younger students and feel out of place and eventually drop-out. This can easily lead down the wrong path. Some youth are at risk of involvement with alcohol, drugs or gang activity. The ACG, along with our funding partners, promote and provide programs that help create financial independence, a safe haven and positive role models to counteract these negative influences. Students who attend and complete computer literacy classes in the ACG’s computer lab receive certification for Microsoft Office Skills Training, greatly enhancing their opportunity to obtain and retain employment. 
Housing presents a special challenge due to large family size, language barriers and lack of understanding of local housing practices. This results in overcrowding, evictions, complaints about fair housing practices and, at times, allegations of corruption. Senior citizens face special challenges and a higher risk of losing health care.

ACG’s services are carefully designed to address these challenges. In recent years, however, a funding shortfall has negatively impacted much-needed intervention programs

Volunteers

Volunteers are a vital part of ACG’s strategic plan to help children and families in our area. Every time you volunteer, you will leave knowing that you have helped to provide connection and hope for our neighbours in need. If you are interested in volunteering with us please sign the volunteer form and we will get in touch with you.